Helpline Program
Program Description
The Helpline, which collects real-time data from and about homeless people or those about to become homeless and connects them to available resources, aims to prevent and reduce homelessness.
How does it work?
How we ensure the highest level of professionalism thanks to our processes, protocol and network of experts and partners.
1) The Helpline program beneficiary contacts our Helpline in search of support, which he or she has been unable to find and/or receive.
2) Our Helpline agent answers the beneficiary's call and follows our Helpline guideline to collect relevant data regarding this beneficiary's case and provide standard solutions and opportunities depending on his or her location i.e. Local Partner resources like Caritas Hamburg; Voices Program; IBM SkillsBuild training; and HELP program.
*All Helpline beneficiaries are invited to participate in the Voices program and sign up for IBM SkillsBuild training.
**All beneficiaries, who participate in the Voices program will be eligble to apply for the HELP program.
***The HELP program selects the candidates, who best fit our program and provide them up to 1 year of support to become active, working citizens, again.
3) The beneficiary is informed that the Helpline is birectional and we will reach out to him or her if and when relevant opportunities present themselves.
4) The Helpline beneficiaries case is reviewed by a Homeless Entrepreneur (HE) expert, who studies customized support and solutions within our partners, network, programs and projects, which are then included in the Helpline beneficiary's file.
5) The Helpline agent is notified about the HE expert's observations and suggestions, and relays relevant information to the Helpline beneficiary.
Connectivity: Data & Devices
Connectivity can literally save lives and having another individual in times of crisis can be the difference between nose diving into depression or worse and the opportunity to turn a crisis into an opportunity that may turn the individual’s life around in a positive way.
Our Helpline also addresses 3 of the biggest concerns homeless people have regarding communication1) Taking care of their health
2) Improving their education
3) Finding work so they can access housing again.
Corporations & Individuals
Corporations, like mobile network operators and their stakeholders, that generate profit have the opportunity to invest in their community by facilitating communication access through our Helpline, which will ultimately empower people out of poverty by giving them the initial push over a seemingly impossible hurdle that will allow them to be better connected to a support network.
Individuals with discretionary income also have the opportunity to support local citizens experiencing homelessness, who want to become active, working citizens, by ensuring them with the connection needed to participate in society.
Local NGOs
Local NGOs have the opportunity to participate by inviting beneficiaries of theirs to join Homeless Entrepreneur’s community. All of their beneficiaries are welcomed to contact our Homeless Helpline.
The local NGO beneficiaries who contact our Helpline are eligible to participate in our Voices Program, which focuses on communication and community.
Local Governing Bodies
Local governing bodies have the opportunity to participate by inviting social service beneficiaries of theirs to join Homeless Entrepreneur’s community. All of their beneficiaries are welcomed to contact our Helpline.
The social service beneficiaries who contact our Helpline are eligible to participate in our Voices Program (HV), which focuses on connection and community. Collaborating with HV reduces administration costs, beneficiary and social worker stress and speeds up the process of ending homelessness in their city.
Free Digital Training via IBM SkillsBuild
Countries where our Helpline has provided Support
Donate
We Connect to End Homelessness!
A 16,25€ donation provides
yearly telephone support to
one person, who wants to be empowered out of poverty.
How to Support Program
Program Sponsor
If you are an individual or represent a private or public organization that would like to become a Helpline Sponsor, the three main sponsorship packages can be seen below.
*We can also create a customized sponsorship package upon request.
**Administration costs are included.
Local Helpline Sponsor
195€/Month
Sponsor 145 beneficiaries in our Homeless Helpline program annually.Sponsor
National Helpline Sponsor
540€/Month
Sponsor 400 beneficiaries in our Homeless Helpline program annually.Sponsor
International Helpline Sponsor
1350€/Month
Sponsor 1,000 beneficiaries in our Homeless Helpline program annually.Sponsor
The 1% Club
By dedicating 1% of your annual net profits to us, we can offer you a complete CSR program that includes the following benefits:
1) Empower HE beneficiaries out of homelessness and poverty thanks to our programs and projects
2) Internal communication to motivate your employees & partners
3) External communication shedding light on company involvement i.e. press, campaigns and conferences
4) CSR and ESG advisory support
5) Included in our active, international PPP network
Team
