Departamento de Comunicación
Coherent communication allows an individual, regardless of his or her housing status, to be an active, working citizen, who contributes to make her/himself, her/his environment, and those connected with it, better.
On our journey to ending homelessness and situational poverty, we focus on helping homeless people become efficient communitors.
According to FEANTSA, 700,000 people are sleeping rough each night in Europe, which is an increase of 70% in the last 10 years. Most citizens are unaware that there are 11 other types of homelessness, which means that the previous statistic and everyday knowledge on homelessness only represents the tip of the iceburg.
Let's be generous and say 1 homeless person gets an opportunity to voice her or his opinion in the press per day during the year in Europe. Consequently, 0.05% of the rough sleepers, who are the minority within a minority, have a voice.
We believe education and social media are great tools to empower homeless people and connect them with resources and their community, and ultimately end homelessness together through a clearer understanding of their reality and real, long term solutions.
Our department’s goal is for the homeless people, who go through our programs, to thrive instead of just survive.
Actividades y Habilidades Clave
Communication is transmitting one’s messages, strategies and goals in a coherent and meaningful manner, so the audience understands both non-verbal and verbal communication, which ultimately helps one become an active, competitive member of the workforce and society as a whole.
Presentation Skills
Introducing oneself coherently means defining a clear structure in one’s discourse, designing the right material to strengthen the desired message, using the right tone of voice and controling one’s body language.
Activities
- Updating CV
- Homeless Voices Program
- Participating in press interviews
- Creating content for #HE social media
- Attending on/offline conferences/events
- Public speaking
Negotiation Skills
Learning how to communicate, persuade, plan, strategize and cooperate allows one to reach a compromise and attain her or his goals faster.
Activities
- Role Play: Job interviews
- Conflict Management
- Active Listening
- Negotiation Tactics
- Negotiation Styles
- Dealing with Emotions: Getting Roasted with a Smile.
Business Writing Skills
Efficient business writing skills will allow one to provide relevant information in the right style, which is clear and easy-to-read, within the right context.
Activities
- Cover letter for CV
- Blog articles/ Emails
- Informational business writing
- Instructional business writing
- Persuasive business writing
- Transactional business writing
Influencing Skills
Behaving in a way that invites others to change their behaviour, attitudes, thoughts, and ways will help one actively influence his or her community in a positive manner.
Activities
- Volunteering
- Being an advocate
- Attracting partnerships
- Building Social Media presence
- Participating in mentorship program
- Personal Branding
Cross-Culture Communication
Understanding how people from different cultures speak, communicate, and perceive the world around them helps one integrate into society as an active member of the community.
Activities
- Watch movies/ documentaries
- Participate in on/offline cross-cultural events
- Weekend excursion
- Reading newspapers from different cultures
- Guest speakers
- Connecting with other cultures via social media
Win-Win Conversation
Conversations focused on all parties that are involved feeling good about the actions and desired outcomes help create new opportunities, growth and potential value.
Activities
- Volunteering
- Monthly meeting with HELP managers
- Participate in #HE Solidary project
- Participating in mentorship program
- Teaching youth
- Read a book on win-win situations
Selling Skills
Being able to sell oneself and/or products and services help one get a job, keep it and evolve professionally.
Activities
- Job Interviews
- Sales Pitch
- Sales Tandem
- Raise funds for own #HE project
- Sell #HE solidary products
- Raise funds for #HE solidary projects
Teamwork Building
Understanding the strengths and weaknesses of oneself and each team member helps one leverage the group effort by focusing on how and where each person can add value.
Activities
- Brainstorming sessions
- Networking for other #HEs
- Bowling
- Cooking
- Participating in a solidary project.
- Volunteering
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