Nurjannah Omer

Product Designer UX/UI

Age 47
Barcelona Spain
Nationality South African
What defines her "Every situation is a lesson to learn or grow from so persevere, remain open-minded, optimistic and remain true to oneself."

Strategic Partners

Who is Nurjannah?

“Dust yourself off and get back up again”, I remind myself. I’ve risen from many dark moments, but this time is different—I have a child to care for. I dream of giving her what I did not receive growing up. Her joy is my reward. A mom and entrepreneur, always striving to succeed in the ever-changing design and tech world. At 22, I moved to China, leaving behind the norm, to create a life of my own choosing. Now, at 44, I’m rebuilding from scratch again, seeking professional guidance to build my design consultancy or secure a role in product UX/UI design or cybersecurity.

Professional Recommendation

Coming soon…

Goals

To have a fixed income through entrepreneurship, consulting, or a hybrid/remote role, My goal is to secure a role in tech in Product UX/UI Design or Cybersecurity. Experienced in B2B, B2C, branding, and innovation, I focus on the end user, problem-solving, and delivering impactful solutions.

Nurjannah's Present and Future

Present: I've been job hunting for a year now and facing urgent financial challenges. With no income in a month, I must secure a permanent position to support myself and my child. Just before COVID, I decided to transition into tech completing bootcamps, however divorce and lack of tech experience forced me back into design. The Customer Success Manager role in the tech company was my “in” until it closed down a year later, leaving me in survival mode. I'm mentally and physically exhausted and need support and advice to regain stability and to rebuild my life.

Future: A place I can call home. I dream of arriving at MY home after a good day at the office, turning the key to MY front door and a sigh of contentment and relief. Taking my daughter on little adventures. Enjoying quality bonding time and having the means to support her needs as she goes through her phases of growth so she may prosper and turn her dreams into reality. I wish to give her the best education possible so she may make a difference to humanity. 🫶🏽

HELP Program Status

The HELP program consists of three phases:

Phase one, which lasts up to 12 months, is divided into 7 stages, where each Homeless Entrepreneur (HE) is assigned a coordinator and nine managers (covering the following areas: professional development, education, health, housing, finance, legal, communication, sales and general assistance).

The status meter below identifies the Homeless Entrepreneur’s current HELP program stage.

Click here to read more about our HELP Program, and understand its different phases and stages.

   Housing 
   
    Stage 1: Homeless  
    
      Homeless people living in public spaces, 
      external spaces or night shelters. 
      
    Stage 2: Houseless  
    
      Homeless people living in 
      homeless hostels, temporary accommation, 
      transitional supported accomodation, 
      women's shelter accomodation.
      
    Stage 3: Insecure Housing  
    
      Homeless people temporarily
      living with family/friends, squatting, or under the threat of eviction or violence need 
      to advance to stage 4 or 5 as quickly as possible  
  
    Stage 4: Inadequate Housing  
    
      Homeless people living in temporary/
      un-conventional structures, unfit housing 
      or extreme overcrowding need to advance 
      to stage 5 as quickly as possible. 
  
    Stage 5: Dignified Housing  
    
      Have a safe, affordable and clean place to 
      call home allows one to focus on building
      a future as a contributing member of society. 
  
   Health
   
    Stage 1: Disengaged & Overwhelmed  
    
      Being disengaged, overwhelmed and exhausted is common for 
      many homeless people due to
      the high level of stress and
      overall poverty being experienced. 
  
    Stage 2: Becoming Aware but still Struggling  
    
      Homeless individuals face 
      difficulties with sleep, 
      fatigue, and daily tasks, 
      leading to stress and 
      low self-esteem. Establishing 
      a beneficial routine can be a challenge.
    
    Stage 3: Maintain Behaviors & Pushing Forward  
    
      Homeless people find it 
      hard to improve their health due to poor sleep, 
      low self-esteem, and stress. 
      They know they should establish 
      healthy habits, but it's tough.
    
    Stage 4: Healthy Lifestyle  
    
      Once this stage has been reached, 
      the objective is to maintain it and mitigate the 
      risk of entering homelessness again.
    
   Professional  
   
    Stage 1: Disengaged & Misinformed  
    
      Poverty can isolate people from their community and vital information, causing division instead of unity. 
    
    Stage 2: Motivated but Lacking Network  
    
      Homeless individuals 
      need community connection, 
      accurate information, 
      and a supportive network to stay motivated
      and continue personal and professional growth.
    
    Stage 3: Entering Workforce & Building Professional Skills  
    
      Building a positive network can 
      help homeless individuals find job 
      opportunities and develop stronger 
      professional skills.
      
    Stage 4: Discovering True Professional Potential  
    
      Knowing your strengths and 
      weaknesses helps you reach your
      full potential as a business professional
      and optimize your resources and time for a happier,
      healthier career. 
  
   Training
  
    Stage 1: Outdated Training  
    Many skills that one has learned become obselete due to technological advances, which means that one must accept a new professional reality.
  
    Stage 2: Basic General Training  
    Building basic general knowledge, skills and competences allow one to enter the desired professional sector for an entry level position or as an intern. 
  
    Stage 3: Intermediate Sector-Specific Training  
    Focused sector-specific training can lead to career growth within or outside an organization.
  
    Stage 4: Advanced Sector-Specific Training  
    At this stage, the professional has proven he or she is competitive in his or her sector and has the opportunity to open doors for HEs in earlier stages.

 Communication 
    Presentation Skills  
    To introduce oneself well, use clear structure, strong material, the right tone, and control body language. 
  
    Negotiation Skills  
    Learning how to communicate, persuade, plan, strategize and cooperate allows one to reach a compromise and attain her or his goals faster. 
  
    Business Writing Skills  
    Efficient business writing skills will allow one to provide relevant information in the right style, which is clear and easy-to-read, within the right context. 
  
    Influencing Skills  
    Positive behavior can influence others to change. 
  
    Cross-Culture Communication  
    Having a deep understanding of different cultures can help individuals integrate smoothly into society. 
  
    Win-Win Conversation  
    Conversations focused on all parties that are involved feeling good about the actions and desired outcomes help create new opportunities, growth & potential value. 
  
    Selling Skills  
    Being able to sell oneself and/or products and services help one get a job, keep it and evolve professionally. 
  
    Teamwork Building  
    Knowing everyone's strengths and weaknesses helps maximize group productivity by utilizing each person's unique abilities.
  
 Legal 
    Stage 1: Forgotten or Unattended Legal Issues  
    Non-criminal legal problems like government benefit claims, evictions, child custody, and employee rights can impact civil liberties and often go unattended. 
  
    Stage 2: Resolving Legal Issues  
    With the right legal support, homeless people can afront these issues and resolve them in a timely manner so they can overcome unnecessary administrative roadblocks. 
  
    Stage 3: Law Abiding Citizen  
    Obeying the law means they are protected from it and can focus on developing other aspects of their life as contributing members of society.
  

   Finances 
   
    Accounting Skills  
    Being in control of one’s financial health and being able to plan for the future allows one analyze investments, reach savings goals, control debt and focus on profitability. 
  
   
    Financial Analysis Skills  
    Understanding one’s financial performance allows one to track and analyze the past and present in order to create a clearer financial forecast. 
  
   
    Forecasting Skills  
    Being able to measure the accuracy of predicting one’s financial future allows one to plan ahead and be better prepared for financial ups and downs. 
  
   
    Risk Management Skills  
    Identifying potential causes of accidents or loss allows one to implement preventive measures, and devise plans to minimize costs and damage.
  
   
    Finance Reporting Skills  
    Organized and concise financial data helps make better decisions for financial health.
  
   
    Financial Literacy Skills  
    Understanding and effectively applying financial skills, i.e. personal financial management, budgeting and investing, allows one to be financially autonomous. 
  

HELP Progress Bar

1. Preparation > 2. Online Visibility > 3. Integration > 4. Training > 5. Commitment > 6. Consolidation

Wheel of Life

A wheel of life is a simple yet powerful tool for visualizing all of the areas of a Homeless Entrepreneur’s life. We will provide insight on the individual’s perception regarding his or her life at the very beginning of the HELP program, while he or she progress as well as define the person’s goal.

Nurjannah’s Support Community

All of Nurjannah’s stakeholders play an important role in creating new sustainable opportunities that will inspire both individual and systemic change.

Her Stakeholder Community

City Halls
Neighbor communities
Designers and Design departments
South African people and South African institutions
Individuals and institutions that support poverty reduction and ending homelessness
Retired citizens
Professors and universities